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Analytics integrations overview

CommandBar integrates with many popular analytics providers — Amplitude, Heap, Mixpanel, and more.

What is the purpose of these integrations?​

CommandBar includes some pretty cool analytics dashboards. Can I just use those?

No! (Probably)

Full-scale product analytics is a non-feature in CommandBar; it’s not something we plan to build (at least anytime soon). That’s because we think it’s a pretty chunky problem, and we want to focus on our core job of helping users in-product.

There are two obvious areas of overlap between CommandBar and product analytics functionality. That’s where these other tools (and our integrations) come in.

  1. Analyze CommandBar-generated data alongside other product data
  2. Build user audiences (these go by many names — audiences, segments, slices, etc) that can be used in CommandBar for targeting

You’ll see us refer to CommandBar —> Company integrations; that refers to (1), CommandBar sending data to analytics tools. Company —> CommandBar means (2) above.

What can I do if I use a product analytics tool you don’t integrate with?​

Answer 1: Use a CDP​

We integrate with popular CDPs like Segment and Rudderstack. Often, you can use those as a proxy between CommandBar and your analytics tool.

Answer: Use our SDK and API​

Fear not. Our integrations are a relatively thin layer on top of some pretty basic general-purpose SDK and API methods that you can use to create your own integration with any third-party analytics tools.

Sending data from CommandBar​

To do this, you can utilize an event subscriber. Simply create an event subscriber and within the body of that subscriber send the event payload to the analytics tool of your choice.

// The function that handles CommandBar events
const myHandler = (eventName, eventData) => {
  sendToMyTool({ name: eventName, ...eventData });
};

// Subscribe to CommandBar events
const unsubPromise = window.CommandBar.addEventSubscriber(myHandler);

// Later, call the function returned by the promise
// to unsubscribe your handler from CommandBar events.
unsubPromise.then((unsub) => unsub());

Sending data to CommandBar​

To send data to CommandBar, you can use the strategies described in our User Properties doc.

  1. Provide audience and other user properties via the boot SDK method
  2. Use the /api/{your_org_id}/bulk-identify API endpoint