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Confluence integration

Setting up the Confluence integration​

  1. Go to Integrations. Click Add on the Confluence card.

    Confluence integration card

  2. Enter your (a) base URL; (b) username; (c) API key; (d) spaces.

    1. Your base URL should follow the pattern https://company.atlassian.net/wiki .
    2. The username should be an admin email, e.g., user@company.com .
    3. Follow this guide to find your Confluence API key.
    4. After entering fields (a), (b), and (c), we will fetch all spaces. Select the ones that you want to sync.

    Confluence integration inputs

  3. Optionally, adjust the settings. For more details on settings, read the section below.

  4. Click “Connect”. Your content will start syncing. Once synced, you can click on the card to see the imported docs.

    Confluence import success

Automatic syncs

If on a Growth or Enterprise plan, you can set up your content to sync automatically — either daily or weekly.

Confluence integration settings​

  1. Sync frequency: The frequency of syncs. Note: automatic syncs are only available on Growth and Enterprise tiers.

    1. Manual — synced manually
    2. Weekly — automatically synced weekly
    3. Daily — automatically synced daily

  2. Default visibility: If set to "Live", your help docs will immediately be searchable in Spotlight.

    Integration settings

FAQs​

Can I sync private content or content behind authentication?​

Yes! The setup process is the same as outlined above.