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Helpjuice integration

Setting up the Helpjuice integration

  1. Go to Integrations. Click “Add” on the Helpjuice card.

    Helpjuice integration card

  2. Enter your (a) API key; (b) account URL.

    1. You can find your API key by following the instructions here.
    2. The URL pattern should be my-account.helpjuice.com .

    Helpjuice integration inputs

  3. Optionally, adjust the settings. For more details on settings, read the section below.

  4. Click “Connect”. Your docs will start syncing. Once synced, you can click on the card to see the imported docs.

    Helpjuice import success

Helpjuice integration settings

  1. Sync frequency: The frequency of syncs. Note: automatic syncs are only available on Growth and Enterprise tiers.

    1. Manual — synced manually
    2. Weekly — automatically synced weekly
    3. Daily — automatically synced daily
  2. Default visibility: If set to "Live", your help docs will immediately be searchable in Spotlight.

    Integration settings