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WixAnswers integration

Setting up the WixAnswers integration​

  1. Go to Integrations. Click “Add” on the WixAnswers card.

    WixAnswers integration card

  2. Enter your domain. It should follow the pattern yourdomain.wixanswers.com.

    WixAnswers integration domain

  3. Optionally, adjust the settings. For more details on settings, read the section below.

  4. Click “Connect”. Your docs will start syncing. Once synced, you can click on the card to see the imported docs.

    WixAnswers import success

Automatic syncs

If on a Growth or Enterprise plan, you can set up your content to sync automatically — either daily or weekly.

WixAnswers integration settings​

  1. Sync frequency: The frequency of syncs. Note: automatic syncs are only available on Growth and Enterprise tiers.

    1. Manual — synced manually
    2. Weekly — automatically synced weekly
    3. Daily — automatically synced daily

  2. Default visibility: If set to "Live", your help docs will immediately be searchable in Spotlight.

    Integration settings