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Sharing nudges with a link

The whole point of targeting nudges is to show them at times when your users are likely to care about them. But what if your users need the nudge but aren’t in your product at all, or are in the wrong place to trigger it?

Enter: magic links.

Magic links allow you to share any nudge with a link. Doing so will teleport the user to the place in your product where the nudge is relevant, and trigger it.

To create a magic link for a nudge, click the link icon at the top of your nudge. You’ll be prompted to enter the URL where you want to trigger the tour. Then you’ll be presented with a link that will take the recipient to the page you just specified, and kick off the nudge.

Note that when someone visits a magic tour link, CommandBar will ignore any targeting rules and just show the nudge, regardless of Who the visitor is, Where they are (we’re trusting you picked a good URL), and When (we’ll just show it immediately).

  • Embed them in empty state text. This way, users can explicitly opt into a tour that shows them how to use the part of the product that is currently empty.
  • Share with users when they talk to you via chat. This is great for situations where a user’s question is answered by a tour. (Copilot does this automatically btw 🤓)
  • Create them for sales prospects. These links have the double benefit of being able to be perfectly personalized and will get your prospect back into your product. This is much more effective than a loom video or something similar, because your prospect can see for themselves.
  • Include them in your drip campaigns and changelog entries. What better way to show off a new feature than to teleport your users to a custom walkthrough of that feature?