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Audiences refer to different subset of your users. Users can belong to multiple audiences. An audience is defined by a collection of Who conditions. You can construct audiences to re-use across CommandBar experiences.

How to create an audience in CommandBar

You can create an audience at Dashboard -> Audiences.

CommandBar Create Audiences

Once created, you can select an audience in the Who targeting section of any experience. Note that changes made to the audience in the future will be used in all experiences that use that audience.

Ideas for audiences to create

Here are some common audiences that many of our customers construct.

  • Engaged users: users who log in frequently and/or use a variety of features.
  • VIP users: users who belong to key accounts.
  • Onboarding users: users who are in their first few sessions, a critical time to get them up and running and seeing value.