slack

We have big plans for our slack integration, but today it serves a relatively humble person — alerting you whenever a user submits a survey response. We use this ourselves at CommandBar. It’s a great way to:

1. Keep a pulse on what users are submitting (and easily broadcast that pulse to anyone in the Slack channel where results are sent).
2. Quickly act on high-signal results. For example, if a user submits a complaint or a low NPS score, someone from your team can reach out to them immediately to begin the healing process.