From NPS to
😍
🤮
and everything in between.
clears throat "I'm glad you asked"
-- your users.
NPS
Love it or hate it, NPS is the most time-honored way to measure customer happiness. Easily grab it with surveys that don't interrupt user flows (and lead to lower ratings — yes, this really happens).
Customer feedback
Imagine if users told you everything that was going on in their head while using your product. What seems weird, what doesn't make sense, what is delightful.
The best way to get this info is to actually talk to them. The next best way is CommandBar surveys, triggered at emotional moments.
Microsurveys
What does a user think of the feature they just used? Do users find a specific page confusing?
Feedback like this lasts in a user's head for seconds and then disappears. Microsurveys capture it.
Ship a multitude of surveys
quickly and
confidently
All survey, no code
Don't settle for no-code tools that boot you to code when you want to do anything other than use a template.
But we do have templates
1-click templates for all your favorite survey types, battle-tested with millions of end users.
Ship then analyze.
Assess results from within CommandBar.
🎯 That's a great question, Lex
How good does it feel when someone says this.
Have you ever had this response an in-product survey?
The problem isn't the question: it's when it's asked.
Audiences
Build reusable audiences based on user characteristics.
Page Targeting
Make sure users only see surveys that are relevant to where they are in the product.
Smart Triggers
Show questions at emotional climexes to capture the richest feedback.
Rate Limits
Go survey-happy without bombarding users
Surveys 🤝 The other nudges
Embed survey blocks into other nudges, like tours and announcements.
This lets you capture feedback on the nudge, test user comprehension, or
just check if they're still paying attention.
🤝
Not not an analytics tool
(at least for survey data)
(at least for survey data)
Survey results
at a glance
Close the loop with
instant survey results
in Slack
Yup, we even
calculate your rolling
updated NPS score in realtime
Send your data everywhere all at once
Send survey data to wherever you want to analyze it alongside other research input
Analytics tools
Bring the whole picture together
Data connectors
Sharing is caring
CSV export
For when you just
need a spreadsheet,
export results
Plus – all these tasty morsels 👇
Emojis (fully customizable emoji surveys are fun)
Feedback /
freeform text
blocks
Export to CSV
Snoozable and auto-fade
Multi-step surveys (with conditional logic)
Custom survey labels
Templates
